Contact

Contact Us

We are committed to transparent, professional, and timely communication. To ensure your inquiry reaches the correct team promptly, please select the appropriate contact channel below.

Institutional and General Correspondence

For all formal legal correspondence, institutional partnerships, indexing communications, or general questions regarding our publishing operations, please use the following corporate details:

  • Legal Entity: Gever Verlumun Publishers LLP

  • Registration Number: 9817916 (Registered with the Corporate Affairs Commission, Nigeria under the Companies and Allied Matters Act, 2020)

  • General Inquiries: publisher@verpenda.com

  • Correspondence Address: No. 10a, St. Bernard Catholic Church Street, Ede Oballa, Nsukka, Enugu State, Nigeria

Journal and Manuscript Inquiries

If your inquiry concerns a specific manuscript submission, peer-review progress, or journal issue, please contact the respective editorial office directly rather than the central publisher desk.

  • Manuscript Status and Editorial Inquiries: For questions regarding submission status, revisions, proofreading, or referee reports, visit the Our Journals page, select the relevant journal portal, and use the principal Contact or Editorial Contact email address provided on that journal's masthead.

  • Editorial Policy, Ethics, and Governance: For inquiries concerning research integrity, authorship disputes, formal appeals, whistleblowing allegations, or publication ethics, contact the Publisher's Governance Office:

    • Email: ethics@verpenda.com

Technical and Financial Support

  • Technical Support: For technical issues regarding OJS platform access, user account logins, ORCID linking, broken links, or PDF galley downloads, contact our Systems Team:

    • Email: support@verpenda.com

  • Billing and Finance: For questions regarding Article Processing Charges (APCs), electronic invoice generation, payment receipts, or fee-waiver requests, contact the Accounts Department:

    • Email: finance@verpenda.com

We aim to respond to all administrative and editorial inquiries within 48 business hours.