Contact

 

We are committed to transparent and timely communication. To ensure your inquiry reaches the correct team promptly, please select the appropriate contact method below.

Institutional and General Correspondence

For all formal legal correspondence, inquiries regarding institutional partnerships, or general questions about our publishing house, Verlumun and Penda Publishers LLP, please use the following details.

  • Legal Entity: Verlumun and Penda Publishers LLP
  • Registration Number: 7902404 (Registered with the Nigerian CAC)
  • General Inquiry Email:  publisher@verpenda.com 
  • Correspondence Address: No. 10a, St. Bernard Catholic Church Street,  Ede Oballa, Nsukka, Enugu, Ede Oballa, Enugu, Nigeria.

Journal and Manuscript Inquiries

If your question is about an article, the peer review process, or journal content, please do not contact the publisher directly. Instead, reach out to the specific journal's editorial office first.

Manuscript Status and Editorial Questions

For questions regarding the status of a submitted manuscript, author revisions, or reviewer feedback, please visit our Our Journals page, select the specific journal, and use the "Contact" or "Editorial Contact" email address listed on that journal's homepage.

Editorial Policy and Ethics

For high-level issues related to ethical misconduct, serious complaints, or interpretation of our publication policies, you should contact the Publisher's Editorial Oversight Committee.

  • Email: ethics@verpenda.com

Technical and Financial Support

Technical Support

If you are experiencing technical difficulties, such as issues accessing the website, problems logging into your OJS account, broken links, or difficulty downloading published content, please contact our Technical Support Team.

  • Email: support@verpenda.com

Billing and Finance

For all inquiries related to Article Processing Charges (APCs), fee payments, invoicing, or waiver applications, please contact our Finance Department.

  • Email: finance@verpenda.com

We strive to respond to all general inquiries within 48 business hours.